Rarely syncs, always need to restart the app on my devices for things to update. Just make it like dropbox and google drive
Reviewing
May 7, 2026
Thanks for reporting this — and sorry for the trouble you’re experiencing with syncing.
What you’re describing shouldn’t normally be required (having to restart the app for changes to appear), so we’d like to investigate this properly
To help us narrow it down, could you please share a bit more detail?:
- Which devices are affected (Windows, macOS, Linux, web, mobile)?
- Are the files eventually syncing after restart, or do some never sync?
- Does this happen with all files or only certain types/sizes?
- Are you using the latest version of the desktop app on all devices?
- Approximately how long does it take before you notice sync is “stuck”?
If possible, logs from one of the affected devices would also be very helpful for our team to diagnose what’s happening.
You can get the logs from the app settings > Preferences, click on "Open Logs" https://help.internxt.com/en/articles/6577280-where-can-i-fi…
You can send them to hello@internxt.com
Thanks again and let's fix your issue ASAP
Thanks for reporting this — and sorry for the trouble you’re experiencing with syncing. What you’re describing shouldn’t normally be required (having to restart the app for changes to appear), so we’d like to investigate this properly To help us narrow it down, could you please share a bit more detail?: - Which devices are affected (Windows, macOS, Linux, web, mobile)? - Are the files eventually syncing after restart, or do some never sync? - Does this happen with all files or only certain types/sizes? - Are you using the latest version of the desktop app on all devices? - Approximately how long does it take before you notice sync is “stuck”? If possible, logs from one of the affected devices would also be very helpful for our team to diagnose what’s happening. You can get the logs from the app settings > Preferences, click on "Open Logs" https://help.internxt.com/en/articles/6577280-where-can-i-fi… You can send them to hello@internxt.com Thanks again and let's fix your issue ASAP