InternxtI
Internxt
Jun 14

Allow to resume while downloading

Hello, could you please allow to resume while downloading. It starts downloading overagain while downloading 4GB. Thank you
ReviewingReviewing

movedfromNew featurestoBugs·Jun 17, 2026
changed status toReviewing·Jun 15, 2026
Jun 15, 2026

hello! in which platform do you use internxt: mobile, desktop app (and in that case which OS: windows, masOS, Linux) or web?

GuestJun 16, 2026

EDGE and Chrome in Windows 11

Jun 17, 2026

we tested this internally on both Windows and macOS using Chrome and Edge, including files larger than 10GB, and it was correctly downloaded without stoping. because of that, we'd like to gather a bit more information if possible, please send us the logs to hello@internxt.com so we can investigate further. you can find the logs in the app settings > preferences, by clicking on ‘Open Logs’ https://help.internxt.com/en/articles/6577280-where-can-i-fi… once we have them, we'll be able to determine whether this is a browser/environment issue or something we need to investigate on our side

Jun 19, 2026

I use Edge to download files ( 1GB-⁠4GB), it failed to download

Jun 22, 2026

you can also send us to hello@internxt.com a screen recording with https://jam.dev/ so we can start working and see how we can help you